Verify Your gempak44 Account
Account verification is the step that keeps your money safe and your withdrawals moving without friction. We ask for a copy of a valid Malaysian identity document and, where needed, a proof of your payment method — standard practice across every regulated payment channel. Submitting clear, readable images speeds up the review on our end. Once verified, your account is flagged as
confirmed, which removes the extra check layer from future withdrawal requests. Think of it as a one-time setup that protects your balance if anyone ever tries to access your account without permission.
- Upload your identity document — Provide a clear image of your Malaysian MyKad or passport through the verification section inside your account settings.
- Confirm your payment method — If prompted, submit a screenshot or record showing your Touch 'n Go eWallet, Boost or bank account matches the name on your profile.
- Wait for our review — Our team checks the documents you submit. You'll see your verification status update inside the account page once the review is done.
- Verified status unlocks full withdrawal flow — A confirmed account skips the document re-check on every future withdrawal, so your requests go through with fewer steps.